Privacy Policy

Last updated: October 28, 2025

1. Introduction

At Moniva ("we", "us", or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our database management platform and services.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Password (encrypted)
  • Company name (optional)
  • Profile information

Connection Metadata

To provide our services, we store:

  • Database connection credentials (encrypted)
  • Database schema information
  • Query history and saved queries
  • Schema design and documentation

Usage Data

We automatically collect:

  • IP address and browser type
  • Device information
  • Usage patterns and feature interactions
  • Performance and error data

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Detect and prevent fraud and abuse
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your information:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Regular security audits and penetration testing
  • Secure access controls and authentication
  • Database credentials are encrypted and never logged

Important: We do NOT store or access your actual database data. We only maintain connection credentials and schema metadata necessary to provide our services.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

  • With your consent: When you explicitly authorize us to share information
  • Service providers: Third-party vendors who assist in operating our platform (e.g., hosting, analytics)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time. After deletion:

  • Account data is permanently deleted within 30 days
  • Backup data is purged within 90 days
  • Some data may be retained for legal or security purposes

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to processing of your information

To exercise these rights, contact us at [email protected]

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and preferences
  • Understand how you use our services
  • Improve our platform performance

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. The "Last updated" date at the top indicates when the policy was last revised.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]

Data Protection Officer: [email protected]